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Refund Policy and Purchase Guarantee

No Returns, Exchanges, or Refunds

We have a no return, exchange, or refund policy.

There are two exceptions:

  • You cannot access the gift card information, and we can prove that you could not access the information.
  • Your gift card does not have the value stated, and you meet the requirements for the gift card purchase guarantee.

You can always contact us with any refund-related question at helpme@giftdeals.com.

Gift Card Purchase Guarantee

If you purchase any gift card from us, we guarantee it will be valid at the merchant and for the dollar amount specified on your order.  We make such guarantees for up to 60 days from the date of your purchase. If you cannot redeem your card for the full amount specified in your order during that time, please contact us for a refund.

The guarantee is limited to $500 per customer per year.  The maximum amount of the first-year guarantee will be pro-rated by the calendar quarter in which you complete your first purchase.  If you complete your first purchase in:

  • the first quarter; your first-year guarantee limit is $500.
  • the second quarter; your first-year guarantee limit is $375.
  • the third quarter; your first-year guarantee limit is $250.
  • the fourth quarter; your first-year guarantee limit is $125.

You must contact us within the 60-day window, which begins at 12:00:00 AM on the day the order is placed and expires on the 60th day at 11:59:59 PM.  All dates and times are based on the US Central time zone, and daylight savings time is observed.

The purchase guarantee is subject to our Terms of Service.

The purchase guarantee is NOT applicable to gift cards whose issuers or retailers are no longer honoring gift cards, whether due to bankruptcy, eliminating their gift card program, or other causes.

All claims are subject to investigation and will be approved solely at our discretion.


Last Updated:  March 1, 2021